Posts Tagged ‘Communications’

Are You Speaking Your Customers’ Language?

Icon Written by Alora on December 14, 2010 – 11:41 am

Words and phrases like CMS, SEO, PPC, Twitter, RSS, HTTPS, PHP, QA, RFP, ROI, CRM, PMO, etc. all come flying out of my mouth faster and more readily than my own name… and then I realize: the person I’m speaking with has no idea what I’m talking about. How do jargon-heavy specialists remember to speak their customers’ language?

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To Say Agile, Or Not to Say Agile… That is the Question

Icon Written by Alora on May 6, 2009 – 7:41 am

I had an interesting conversation yesterday after I gave a presentation. I was talking about the necessary functions — particularly when it comes to communications, documentation, change management and entry/exit criteria — of project management in an Agile development process. The “interesting” conversation I had afterward was because one of the attendees (in a private […]

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IABC is the new PMI

Icon Written by Alora on June 28, 2008 – 2:23 pm

This assertion could, of course, just be hubris: after all, I’ve spent a decade running in Project Management circles and have only recently started dipping my toes in Communications circles, but one of the most interesting things about this year’s IABC 2008 International Conference was listening to the speakers (at the general sessions) encourage members […]

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