Posts Tagged ‘Customer Service’

Three Questions to Ask (& Answer!) Before Starting a Customer Blog

Icon Written by Alora on March 5, 2009 – 1:11 am

In a recent conversation with a friend, we were discussing corporate blogging efforts to engage existing customers. After reading Joshua-Michele Ross‘ post recently, on the Wells Fargo/Wachovia merger blog, I was excited to see yet one more company prepare to engage customers in this forum. That is, until we started talking in more detail. It […]

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